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HUMHUM-004 — Trust and Acceptance Issues

Emotional Dependence on Generative AI Tools

3/5Sector: TechnologyGeography: GlobalStage: OperateIngested: —

Executive Summary

Users risk forming emotional dependencies on generative AI platforms, mirroring behavioural patterns seen with smartphones and social networks. Boards face regulatory exposure and reputational liability if product design is found to exploit or enable such reliance.

Domain

Human Factors

Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.

Source

MIT AI Risk Repository — Regulating under Uncertainty: Governance Options for Generative AI (G'sell2024) ↗

https://airisk.mit.edu/

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