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HUMHUM-004 — Trust and Acceptance Issues

Patient Over-Trust in AI Health Assistants Misread as Alignment

4/5Sector: HealthcareGeography: GlobalStage: OperateIngested: —

Executive Summary

Healthcare AI assistants engineered for appeal generate misplaced patient trust, leading users to treat system outputs as genuinely aligned with their wellbeing. Boards face liability exposure and duty-of-care failures where emotional over-reliance displaces clinical judgement or informed consent.

Domain

Human Factors

Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.

Source

MIT AI Risk Repository — The Ethics of Advanced AI Assistants (Gabriel2024) ↗

https://airisk.mit.edu/

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