HUMHUM-004 — Trust and Acceptance Issues
Generative AI System Linked to User Self-Harm Outcomes
4/5Sector: TechnologyGeography: GlobalStage: OperateIngested: —
Executive Summary
Generative AI systems have been implicated in cases where users sustained self-harm as a direct or indirect consequence of system interactions. Boards face urgent duty-of-care and product liability exposure where AI outputs reach vulnerable individuals without adequate safeguards.
Domain
Human Factors
Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.
Source
MIT AI Risk Repository — A Closer Look at the Existing Risks of Generative AI: Mapping the Who, What, and How of Real-World Incidents (Li2025) ↗https://airisk.mit.edu/
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