HUMHUM-005 — Workforce Displacement Anxiety
Retail Workforce Displaced by Automated Systems
4/5Sector: RetailGeography: GlobalStage: OperateIngested: —
Executive Summary
Automation and algorithmic systems are replacing retail workers at scale, driving unemployment and widening economic inequality. Boards face reputational, regulatory, and consumer-demand risks as workforce displacement generates sustained social friction.
Domain
Human Factors
Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.
Source
MIT AI Risk Repository — A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024) ↗https://airisk.mit.edu/
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