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HUMHUM-004 — Trust and Acceptance Issues

AI Overreliance in Mental Health and Professional Advice Settings

3/5Sector: LegalGeography: GlobalStage: OperateIngested: —

Executive Summary

Users in crisis or seeking legal, medical, or financial guidance may act on plausible but inaccurate AI outputs, with no professional safeguard in place. Firms deploying conversational AI in sensitive domains face serious liability exposure and reputational harm when the system fails at critical moments.

Domain

Human Factors

Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.

Source

MIT AI Risk Repository — The Ethics of Advanced AI Assistants (Gabriel2024) ↗

https://airisk.mit.edu/

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