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HUMHUM-004 — Trust and Acceptance Issues

AI and Automation Systems Driving User Alienation and Social Isolation

3/5Sector: TechnologyGeography: GlobalStage: OperateIngested: —

Executive Summary

Prolonged or poorly designed AI system interactions are severing users' sense of social connection, producing measurable psychological harm at scale. Boards face mounting duty-of-care liability and reputational risk where products demonstrably erode human relationships.

Domain

Human Factors

Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.

Source

MIT AI Risk Repository — A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024) ↗

https://airisk.mit.edu/

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