HUMHUM-005 — Workforce Displacement Anxiety
LLM Automation Threatens Outsourced Workforce in Developing Economies
3/5Sector: OtherGeography: GlobalStage: OperateIngested: —
Executive Summary
Large language models are displacing simple cognitive work previously offshored to developing nations, particularly in call centres and similar services. Boards face reputational and supply-chain risk as automation strategies accelerate economic harm in vulnerable markets.
Domain
Human Factors
Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.
Source
MIT AI Risk Repository — Foundational Challenges in Assuring Alignment and Safety of Large Language Models (Anwar2024) ↗https://airisk.mit.edu/
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