HUMHUM-004 — Trust and Acceptance Issues
Miscalibrated Human Trust in AI Decision Support Systems
3/5Sector: OtherGeography: GlobalStage: OperateIngested: —
Executive Summary
AI-assisted workflows produce systematic errors when users either accept incorrect model outputs uncritically or reject accurate ones without cause. Both failure modes undermine the business case for AI adoption and expose organisations to operational and liability risk.
Domain
Human Factors
Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.
Source
MIT AI Risk Repository — AI Risk Atlas (IBM2025) ↗https://airisk.mit.edu/
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