HUMHUM-004 — Trust and Acceptance Issues
Generative AI Chatbots Drive Uncritical User Dependence and Opinion Manipulation
4/5Sector: OtherGeography: GlobalStage: OperateIngested: —
Executive Summary
Generative AI tools exploit human-like characteristics to win user trust, encouraging uncritical acceptance of potentially false or harmful content and extraction of personal data. Boards face regulatory and reputational exposure where deployed AI shapes user beliefs or harvests sensitive information without adequate safeguards.
Domain
Human Factors
Blindspots in change management, skills, human-AI collaboration, trust, workforce, and culture.
Source
MIT AI Risk Repository — Regulating under Uncertainty: Governance Options for Generative AI (G'sell2024) ↗https://airisk.mit.edu/
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