BUSBUS-005 — Revenue Model Disruption Blindness
Advanced AI gatekeeping risks excluding marginalised patients from healthcare access
4/5Sector: HealthcareGeography: GlobalStage: OperateIngested: —
Executive Summary
Autonomous AI assistants acting as mandatory interfaces for healthcare appointments risk systematically excluding patients without internet access, language support, or funds to pay. Boards face material liability exposure and regulatory scrutiny over inequitable access to consequential services.
Domain
Business & Strategic
Blindspots in business strategy, ROI, market positioning, customer value, and investment prioritisation.
Source
MIT AI Risk Repository — The Ethics of Advanced AI Assistants (Gabriel2024) ↗https://airisk.mit.edu/
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