BUSBUS-005 — Revenue Model Disruption Blindness
Generative AI Widens Digital Divide Across Access, Skill, and Cultural Lines
4/5Sector: TechnologyGeography: GlobalStage: OperateIngested: —
Executive Summary
Generative AI deepens inequality by excluding users without internet access, amplifying language and cultural bias for minority groups, and creating new skill gaps among elderly populations. Businesses face regulatory scrutiny and reputational risk if AI deployment strategies fail to address equitable access and literacy.
Domain
Business & Strategic
Blindspots in business strategy, ROI, market positioning, customer value, and investment prioritisation.
Source
MIT AI Risk Repository — Generative AI and ChatGPT: Applications, Challenges, and AI-Human Collaboration (Nah2023) ↗https://airisk.mit.edu/
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